We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message

International Data Group (IDG) is the world's leading technology media, events and research company.

IDG Connect gathers white papers from IDG's leading brands - CIO, ComputerworldUK and Techworld - making them available to the relevant audience.

Latest white papers

White paper

How to Choose a Future-Proofed Managed Print Service

Move your business information workflows into the digital age by choosing a future-proofed Managed Print Services provider.

Move your business information workflows into the digital age by choosing a future-proofed Managed Print Services provider who knows how to deliver immediate efficiencies and cost savings, as well as longer-term productivity gains.

Download

White paper

5 Habits of Highly Effective Service Management Leaders

What it takes to become a modern-day service management leader

Today’s service management leaders understand that the new role of IT leadership is more challenging, more important to the business, and/or more rewarding. They want themselves, and their team, to be seen as a true business partner, an influencer, a driver. They want their team to work with other leaders across the business to determine and set strategy and the steps needed to reach set goals. This eBook is geared towards service management leaders who want to stay one step ahead of the business’ needs and don’t want to settle for IT as usual. Here are five, highly effective skills service management leaders need to gain and leverage to elevate their, and their team’s, role into a leadership position.

Download

White paper

Virtualization: Optimized Power, Cooling, and Management Maximizes Benefits

Virtualization: Optimized Power, Cooling, and Management Maximizes Benefits

While the benefits of virtualization are well known, understood and being taken advantage of, their effects on the data center physical infrastructure (DCPI) are less understood. This white paper discusses the challenges which can arise in the DCPI due to virtualization, and can help you overcome them. Learn how to handle the rise of high density, deal with dynamic IT loads and more.

Download

White paper

How Monitoring Systems Reduce Human Error in Distributed Server Rooms and Remote Wiring Closets

How Monitoring Systems Reduce Human Error in Distributed Server Rooms and Remote Wiring Closets

Surprise incidences of downtime in server rooms and remote wiring closets lead to sleepless nights for many IT managers. Most can recount horror stories about how bad luck, human error, or just simple incompetence brought their server rooms down. This paper analyzes several of these incidents and makes recommendations for how a basic monitoring system can help reduce the occurrence of these unanticipated events.

Download

White paper

How Data Center Infrastructure Management Software Improves Planning and Cuts Operational Costs

How Data Center Infrastructure Management Software Improves Planning and Cuts Operational Costs

Data centers can and often are costly to run. IT and business executives are starting to realize that hundreds of thousands of dollars can be saved in energy and operational costs through improved physical infrastructure planning, minor system reconfiguration and small process changes. This white paper from APC examines, through various examples, how datacenter infrastructure management (DCIM) software can simplify operational processes, cut costs, and speed up information delivery.

Download

White paper

Virtualization Security: Understanding the Difference

Learn more about Virtualization security approaches and differences between them

How do you reliably secure your new virtual infrastructure, making sure you’re not vulnerable to cybercriminals, without going to extremes and slowing everything to a crawl? To make the right decision, you need to understand several concepts, and to look at how they work together. This paper from Kaspersky introduces different approaches to virtualized security and the differences between them.

Download

White paper

Could Your Business Survive a Cryptor?

How to Guard Against Crypto-Ransomware

Ransomware is a type of malware that tries to extract a ransom payment in exchange for unblocking access to an asset that belongs to the victim. Crypto-ransomware – or cryptors –encrypts the victim’s data into an unreadable form – which is only decrypted after the victim has paid the ransom demand. This white paper acts as a practical guide to crypto-ransomware attacks, including how they work and why they’re successful, the damage they cause, and how to protect your business.

Download

White paper

Why You Need a Codeless Service Management Tool

How to Select One

Time to value is now key, and IT must deliver business value every day. This means IT can no longer simply define what’s needed and then outsource the customisation work. Now, IT has the responsibility to modify, update, integrate, and change software itself and fast. IT needs a solution that empowers it, puts it in control, provides agility and flexibility, and delivers business value. This article discusses what codeless means, what codeless can do for an organisation and what to look for in an IT service management (ITSM) tool when codeless is a key requirement.

Download

White paper

Identity at the Center of Today’s IT Infrastructure

How CIAM Providers Greater Personalization to Drive Deeper Customer Engagement

To grow business revenue, modern brands are turning to hyper-personalized engagement. However, legacy Identity and Access Management (IAM) platforms just aren’t up to the task. This white paper explores how Customer Identity and Access Management (CIAM) can help expand on personalized engagement efforts while maintaining security requirements.

Download

White paper

Trade Up for Fast ROI

Experience up to 227% performance gains by switching from a Desktop PC to a Dell Precision Tower 3000 Entry Workstation

If you rely on 2D or 3D CAD to design or animate, then you know how demanding professional applications can be on your computer. Buying cheap and under-powered does you no favors in the long term. This brief outlines the potential productivity gains that can be seen from switching from a commercial desktop to a dedicated enterprise-grade workstation.

Download